Project Management in the Kitchen & Bath Industry has relied on others-Builders, Subcontractors to connect the dots between our Kitchen & Bath Designs and the actual space and utilization by OUR CLIENTS!
How many times do we get called out of “design time, or have to postpone a client meeting to meet with the clients re-modeler, builder, and their subcontractors such as electricians, etc to assist them to execute our cabinet layout plan! How many times do we have to meet with the counter-top template team, or appliance Installation crew to solve a “Urgent Problem” based on our design. What is worse is the statement-“Well your the designer, and it is your design”- REALLY!
Kitchen Sales Coach believes that we never say no to a client that has purchased cabinets from us or even a retainer agreement and it is not our clients fault that they ask us for help, it is ours as professional designers that we do not set the rules up front for what our services and products include and more importantly-Not Include!!!
The Kitchen & Bath Designer, that is also a “Power Project Manager”, not only gets paid to do the layouts of the electrical and plumbing and counter-top template, but allows their clients to choose how much involvement they have and creates a value for the one commodity we have in short supply-TIME!
The Power Project Manager becomes their clients ADVOCATE and works with the re-modeler, builder and the sub-contractors to ensure a thorough and complete project that is up to code, permitted and lien law protected for the Client. As Kitchen & Bath Designers, we do not have to know all of the specific codes and whatever s, we just have to pick the right contractors and subcontractors to work on our projects. It is our duty to gather the licenses, insurances and references to give our clients the proper choices. You see, Our Clients contract directly with the specific GC, and Re modeler that together we choose based on the bid documents, we prepare and submit to them. This is where we become the clients advocate and trusted adviser to our clients the Kitchen and Bath Cabinet Consumer! Ready to hear how you make money?
Power Project Managers protect their clients from liens by getting lien releases before the checks are handed out!
Power Project Managers know more about construction than their average clients, so they negotiate change orders in advance before their clients ever hear about them.
Power Project Managers are value added to the trades because they know that they are speaking with a knowledgeable and trusted resource not the average “Homeowner/Client”.
Power Project Managers are Kitchen and Bath Designers that are NOT GC’s and want to assist their cabinet clients in executing the plan and GET PAID for it! I made 96K in Fee income ( No COGS) in 14 months and saved countless hours in wasted time and energy solving other peoples problems for FREE!
You will find your referral base will go up both with the consumer and the trades such as builders and remodel professionals.
At the very minimum you should decide which Project Management and how you will add value to your Cabinet Sales by including the basic in writing to your Cabinet Clients. Below is my “Cabinet Sale Project Management” form that is included with every Cabinet Contract. Of course you can adapt it to your own business, here is a good first starting template.
I have taught this course at KBIS-Voices of the Industry for the last three years and am doing it again in 2017 in Orlando, Florida.
If you desire to know more about this strategy, do not hesitate to email me @ Robert@kitchensalescoach.com
- Sample Cabinet, Installation Project Management Form
Kitchen Sales Coach, or Robert Foltz, CKD does not warrant this agreement as a legal document valid in all states and jurisdictions. The purchaser of the Project Management System must create their own legal documents that will be enforceable in their jurisdiction.
Cabinet Design Project Management Specifications
The project management that is included with a signed cabinet agreement is:
- Site evaluation with the general contractor after tear-out and rough framing is complete.
- Cabinet Layout on floors and walls to assist the pluming, mechanical and electrical contractors with their rough in work. (24-hour notice must be allowed (Your Company Name) to ensure proper scheduling of the project manager. The contractor is responsible for the actual locations and proper code compliance. (Your Company Name) just provides this service as an assist the various contractors.
- Drywall inspection and additional cabinet layout to see that the electrical and plumbing will work with the cabinet layout and is generally ok.
- Cabinet delivery and installation supervision
- Cabinet punch list development and completion supervision
Additional Project Management Services may be provided by (Your Company Name) for an agreed upon percentage. See our Project Management Agreement for more details.
As always, (Your Company Name), we appreciate your business
Designer/Owner Signs here
This agreement should be not only presented at EVERY cabinet presentation, but in the prospects interview to demonstrate VALUE to the client. It demonstrates your professionalism and attention to detail.